How are rate increases determined?

The total income that Council can levy from rates is limited, and is determined annually by the Independent Pricing and Regulatory Tribunal (IPART) and the NSW Minister for Local Government.

Using a system called rate pegging, IPART sets a maximum percentage increase that each Council can apply to their total rating income. Any increase over and above this maximum would require a special rate variation application to be lodged with IPART.

Council's current rating structure, which outlines the rates and charges you will have to pay and how they will be calculated, is available in the Operational Plan. Council consults the community when developing its Operational Plan (every year) and Delivery Plan (every four years). These plans identify the projects, activities and services Council plans to deliver over the specified timeframe and the amount of rating income that will be used to achieve the objectives of each Plan.

The Operational Plan is made available for public comment in April or May each year. For more information about the rating structure and breakdown of expenditure, view Council’s Operational Plan.

Pay your rates

There are a number of ways you can pay your rates:

  • Online by credit card
  • Online by direct debit
  • In person at Council’s Customer Service Centre, 55 Spring St, Bondi Junction, between Monday and Friday, 9am - 5pm.
  • Cheque or money order to Locked Bag W127, SYDNEY, NSW, 1292.
  • Via Bpay using Council's biller code 1610 and the customer reference number located on your rate and instalment notices.
  • Via payment at any branch of the Commonwealth Bank in Australia.
  • Phone 1300 303 698 to pay by credit card, 24 hours, 7 days a week.  If you experience difficulties, please call 1300 307 000 to speak to an operator.

Related forms/documents

Register to receive your notices electronically

You can now request a copy of your rates, instalment and reminder notices be sent to you via email - simply submit your details using our online form.

Change your postal address

If you have moved or would like to change the postal address for your rate notices, you can now update your details online - simply complete and submit our online form.

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