How do I change the name on my rates notice?

The name on your rate notice needs to correspond with the ownership of the property being rated. It may only be changed in the following circumstances:

  • Marriage – please provide a copy of the Births, Deaths and Marriages marriage certificate, either in person at Council's Customer Service Centre or by post to  Council along with a copy of your rate notice.
  • Change of name – please supply a copy of the Change of Name certificate that was issued by Births, Deaths and Marriages, either in person at Council's Customer Service Centre or by post to  Council along with a copy of your rate notice.
  • Sale or transfer of land – this information is received by Council directly from the NSW Land Titles Office after a property sale or transfer by your legal representatives.

Pay your rates

There are a number of ways you can pay your rates:

  • Online by credit card
  • Online by direct debit
  • In person at Council’s Customer Service Centre, 55 Spring St, Bondi Junction, between Monday and Friday, 9am - 5pm.
  • Cheque or money order to Locked Bag W127, SYDNEY, NSW, 1292.
  • Via Bpay using Council's biller code 1610 and the customer reference number located on your rate and instalment notices.
  • Via payment at any branch of the Commonwealth Bank in Australia.
  • Phone 1300 303 698 to pay by credit card, 24 hours, 7 days a week.  If you experience difficulties, please call 1300 307 000 to speak to an operator.

Related forms/documents

Register to receive your notices electronically

You can now request a copy of your rates, instalment and reminder notices be sent to you via email - simply submit your details using our online form.

Change your postal address

If you have moved or would like to change the postal address for your rate notices, you can now update your details online - simply complete and submit our online form.

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